Welcome to BRF Hagalunden!
To help you get settled into your new home, here is a letter outlining some of the basics of living in the BRF. We also hope your move goes as smoothly as possible!
/BRF Hagalunden
Rules of Conduct
There are some rules for everyone living in BRF Hagalunden, find them online:
hagalunden.se/rules-of-conduct/
Cellar Keys and Key Fob Access
You can order more cellar keys and key fobs:
hagalunden.se/keys-and-electronic-tag-key-fob/
Connecting to the Internet and Cable TV
An internet connection and basic cable TV is provided as part of your BRF fee. To connect to the internet, you will need to provide your own hardware that can connect to the ethernet port wired into your flat. This port is near your flat’s front door.
The TV connection is typically (but not always) in the living room near an outside wall.
hagalunden.se/broadband-and-tv/
Laundry Rooms
Every entrance in each building has a laundry room, known as the ‘tvättstuga’ in Swedish, on the ground floor. Here you can wash and dry your laundry for no additional charge. To access the laundry room, book a time slot through the booking system. The booking system is accessed via a booking display, using your key fob, directly outside every laundry room.
There are rules on how to use the laundry room on display inside each room. You will need to provide your own laundry detergents.
Parking for Car, Moped and Motorbike
There is car, electric car, moped and motorbike parking spaces indoors located on the upper and lower cellar levels (ÖK and UK on the lift buttons). To use one of these parking spaces, you must make an application using the official form, which you can find on the link at the end of this section. Note that we do not rent a space for less than six months. When you rent a space, you also gain access to a car washing hose for up to 60 minutes every week.
There are rules about using the garage which you can find on the same page as the application form here:
Bike Storage
There are three bike rooms in each building for indoor bike storage, and public bike stands outside open to everyone. The indoor spaces are on the ground floor, with doors facing the communal garden. They are locked automatically and accessed via your key fob. The bike room between entrances 10 and 12 have rentable spaces for a fee. Contact the BRF’s economic manager, Storholmen, to book a place, contact details are here;
hagalunden.se/economic-administration/
BRF fees
Everyone in the BRF pays a monthly fee based on the size of their home. These bills are delivered to you via a company called Storholmen by post.
Electricity Bills
Each flat is billed based upon their usage of electricity. You do not need to submit readings. This usage is tracked via a secure meter and is read automatically by our supplier. The cost is invoiced to each home as part of the monthly rent or monthly fee, with a delay of approximately three months.
Waste Disposal
The waste system is currently under renovation. This means that a temporary solution is in place for household and food waste. Two containers are located at the entrance of building 8, at ground level near the walkway, where this waste can be disposed of. The plan is for future waste management to be handled via the recycling room in the courtyard.
Other, everyday recycling, such as glass, metal, cardboard and paper, should be taken to a municipal recycling point. (Södra långgatan, Viktoriagatan, Blomgatan)
Large waste and dangerous waste can be disposed of via the mobile disposal centre that visits on street level around every 4 weeks.
More information and updates online here:
hagalunden.se/rubbish-and-bulky-waste/
Common Room
In between doors 18 and 20 there is a room available for residents to hire for events. It has a capacity of 30 people. Book a time slot via the booking system outside of each laundry room. For more information on the cost and rules of use:
Reporting maintenance issues
Report maintenance issues to HSB Stockholm online at https://felanmalan.hsb.se/ (website only in Swedish) or call HSB Service Centre:
Tel: 010 – 442 11 00
Mon-Wed, Fri 8 am (8:00–16:30)
Thurs 8 am–6 pm (8:00–18:00)
In the event of urgent maintenance issues that may cause substantial harm to persons or property, contact HSB Service Centre:
Tel: 08 – 695 00 00
Door Phone
There is no door code for accessing the entryways. Instead, there is an intercom at each entryway. When you move in, the BRF member’s name is automatically added to the intercom.
When a name is selected a call is placed directly to that person's phone number. When answered it is possible to talk with the caller, press * to allow entrance and # to deny it.
You can add others to the door phone, and find more information here:
Noise rules
Between 10 pm and 6 am noise should be at a level which allows neighbours to sleep. Inform your neighbours if you are to hold a party. Disruptive renovations of all kinnds are only allowed between 8 am and 7 pm on weekdays and 11 am and 5 pm on weekends.
If you are being disturbed by a neighbour, report it to the nuisance response team:
Tel: 08 – 695 00 00 (18:00 – 06:00)
In case of recurring nuisance, please document each incident in a Nuisance Report:
hagalunden.se/rules-of-conduct/
Security
It’s up to all of us to work together to create a safe and welcoming place to live. To help, you can keep all the lockable areas of our buildings locked. And, if you see something you think needs reporting do so.
Join the neighbourhood watch by searching ‘Grannsamverkan.’
Ring 112, in an urgent, emergency situation
Ring 114 14 for less urgent issues
Contact ‘socialtjänsten’ in Solna for concerns about the welfare of children or young people.